Flight - SOP (1)

Offline Bookings refer to reservations made outside of an online booking system or platform. These bookings typically occur via direct communication, such as phone calls, emails, or in-person interactions. The details of these reservations are manually recorded and processed, and the booking is confirmed without being entered into an automated system immediately. Offline bookings are often used when customers prefer a more personalized service or when the online booking system is unavailable or unsuitable for the transaction